FAQ

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Shipping is FREE! However, we charge a minimal order fee of $12.95 for orders under $50. This charge helps us absorb cost of packaging, box, labels, etc.


We accept all major credit cards, including Visa, MasterCard, American Express, Discover. We also accept PayPal payments that include check payments.


Most orders arrive within 2-3 business days. We ship from Los Angeles, CA. Some areas such as Florida and New York may have an extra 1-2 days delay depending on the shipping method used. 


We use PCI compliant payment processor. We do NOT store credit card information. For post sales customer service, we would not be able to lookup your order with your credit card as we only have token ID or transaction number.


Once you submit your order, it will be processed within 24-48 hours. In some circumstances your order may be slightly delayed for additional verification by credit department. 


Our orders INCLUDE invoices. However, if you prefer that we do not include invoice OR ship blind (drop ship), please use Contact Us form to let us know. Please provide order number along with your request.